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Domestic service
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| CHAPTER I Introduction |
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| Frequency of discussion of domestic service | 1 |
| Personal character of the discussion | 2 |
| Omission of the subject from economic discussion | 2 |
| General reasons for this omission | 2 |
| Specific reasons for this omission | 4 |
| Fundamental reason for this omission | 5 |
| Can this omission be justified? | 6 |
| CHAPTER II Historical Aspects of Domestic Employments |
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| Condition of industries in the eighteenth century | 7 |
| Inventions of the latter part of the century | 7 |
| Immediate result of these inventions | 8 |
| Co-operating influences | 8 |
| Effect of inventions on household employments | 9 |
| Release of work from the household | 9 |
| Diversion of labor from the household to other places | 10 |
| Results of this diversion to other places | 11 |
| Diversion of labor from the household into other channels | 11 |
| Household labor becomes idle labor | 12 |
| Outlets for idle labor | 12 |
| General result of change of work in the household | 13 |
| Division of labor in the household only partial | 13 |
| Interdependence of all industries | 15 |
| CHAPTER III Domestic Service during the Colonial Period |
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| Domestic service has a history | 16 |
| Three periods of this history | 16 |
| The colonial period | 16 |
| Classes of servants during this period | 17 |
| Early reasons for colonizing America | 17 |
| Advantage to England of disposing of her undesirable population | 17 |
| Protests against this method of settlement | 18 |
| The freewillers | 19 |
| Proportion of redemptioners | 20 |
| Place of birth of redemptioners | 20 |
| Social condition of redemptioners | 21 |
| Methods of securing redemptioners | 22 |
| Form of indenture | 22 |
| Servants without indenture | 22 |
| Virginia law in regard to servants without indenture | 23 |
| Early condition of redemptioners | 25 |
| Subsequent improvement in condition | 27 |
| Wages of redemptioners | 28 |
| Legal regulation of wages | 30 |
| Character of service rendered by redemptioners | 31 |
| Service in Virginia | 32 |
| Service in Maine | 33 |
| Service in Massachusetts | 34 |
| Colonial legislation in regard to masters and servants | 37 |
| Laws for the protection of servants | 38 |
| Physical protection | 39 |
| Laws for the protection of masters | 40 |
| Laws in regard to runaways | 40 |
| Harboring runaways | 41 |
| Inducements to return runaways | 43 |
| Corporal punishment | 44 |
| Trading or bartering with servants | 45 |
| Miscellaneous laws protecting masters | 46 |
| Obligation of masters to community | 47 |
| Redemptioners after expiration of service | 48 |
| Indian servants | 49 |
| Negro slavery | 51 |
| General summary of character of service during the colonial period | 52 |
| CHAPTER IV Domestic Service since the Colonial Period |
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| Second period in history of domestic service | 54 |
| Substitution for redemptioners of American “help” | 54 |
| Democratic condition of service | 55 |
| Observations of European travellers | 55 |
| Characteristics of the period | 61 |
| Third period in the history of domestic service | 62 |
| The Irish famine of 1846 | 62 |
| The German revolution of 1848 | 63 |
| Opening of treaty relations with China in 1844 | 64 |
| Abolition of slavery in 1863 | 65 |
| Effect of these movements on domestic service | 65 |
| Development of material resources | 66 |
| Effect of this on domestic service | 67 |
| Immobility of labor of women | 68 |
| Change in service indicated by history of the word “servant” | 69 |
| Early meaning of the word “servant” | 69 |
| Use of word “help” | 70 |
| Reintroduction of word “servant” | 71 |
| Impossibility of restoring previous conditions of service | 72 |
| CHAPTER V Economic Phases of Domestic Service |
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| Domestic service amenable to economic law | 74 |
| Many domestic employees of foreign birth | 74 |
| Geographical distribution of foreign born employees | 75 |
| Concentration of foreign born women in remunerative occupations on domestic service | 77 |
| The foreign born seek the large cities | 77 |
| Foreign countries having the largest representation in large cities | 78 |
| Foreign countries having the largest representation in domestic service | 78 |
| Conclusion in regard to foreign born domestic employees | 80 |
| General distribution of domestic employees | 80 |
| Domestic employees few in agricultural states | 80 |
| The number large in states with large urban population | 80 |
| The number not affected by aggregate wealth | 82 |
| The number somewhat affected by per capita wealth | 82 |
| Domestic employees found in largest numbers in large cities | 83 |
| Proportion of domestic employees varies with geographical location and prevailing industry | 84 |
| Neither aggregate nor per capita wealth determines number of domestic employees in cities | 86 |
| Prevailing industry of city determines number of domestic servants | 87 |
| Competition for domestics between wealth and manufacturing industries | 88 |
| Wages in domestic service | 88 |
| Conformity of wages to general economic conditions | 89 |
| Skilled labor commands higher wages than unskilled labor | 89 |
| The skilled laborer a better workman than the unskilled | 90 |
| The foreign born receive higher wages than the native born | 91 |
| Men receive higher wages in domestic service than women | 92 |
| Tendency towards increase in wages | 93 |
| Comparison of wages in domestic service with wages of women in other occupations | 93 |
| High wages in domestic service do not counterbalance advantages in other occupations | 103 |
| Domestic service offers few opportunities for promotion | 103 |
| Time unemployed in domestic service | 104 |
| High wages maintained without strikes | 105 |
| Conclusions in regard to wages in domestic service | 106 |
| Conclusions in regard to general economic conditions | 106 |
| CHAPTER VI Difficulties in Domestic Service from the Standpoint of the Employer |
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| Conditions of the average family | 107 |
| Difficulties in domestic service | 108 |
| Prevalence of foreign born employees | 108 |
| Restlessness among employees | 109 |
| Employment in skilled labor of unskilled laborers | 112 |
| Difficulty in changing employees | 114 |
| Recommendations of employers | 114 |
| The employment bureau | 115 |
| Indifference of employers to economic law | 117 |
| Illustrations of this indifference | 117 |
| Difference between the employers of domestic labor and other employers | 121 |
| Difficulties considered are not personal | 122 |
| Difficulties not decreasing | 125 |
| Difficulties not confined to America | 127 |
| The question in England | 127 |
| Condition of service in Germany | 128 |
| Service in France | 129 |
| Summary of difficulties | 129 |
| CHAPTER VII Advantages in Domestic Service |
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| Personnel in domestic service | 130 |
| Reasons why women enter domestic service | 131 |
| High wages | 131 |
| Occupation healthful | 132 |
| It gives externals of home life | 133 |
| Special home privileges | 133 |
| Free time during the week | 134 |
| Annual vacations | 135 |
| Knowledge of household affairs | 137 |
| Congenial employment | 137 |
| Legal protection | 138 |
| Summary of advantages | 138 |
| CHAPTER VIII The Industrial Disadvantages of Domestic Service |
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| Reasons why women do not choose domestic service | 140 |
| No opportunity for promotion | 141 |
| Work in itself not difficult | 142 |
| “Housework is never done” | 142 |
| Lack of organization | 143 |
| Irregularity of working hours | 143 |
| Work required evenings and Sundays | 146 |
| Competition with the foreign born and negroes | 146 |
| Lack of independence | 147 |
| Summary of industrial disadvantages | 149 |
| CHAPTER IX The Social Disadvantages of Domestic Service |
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| Lack of home life | 151 |
| Lack of social opportunities | 152 |
| Lack of intellectual opportunities | 153 |
| Badges of social inferiority | 154 |
| Use of word “servant” | 155 |
| The Christian name in address | 156 |
| The cap and apron | 157 |
| Acknowledgment of social inferiority | 158 |
| Giving of fees | 158 |
| Objections to feeing system | 159 |
| Excuses made for it | 161 |
| Other phases of social inferiority | 162 |
| Social inferiority overbalances industrial advantages of the occupation | 163 |
| Comparison of advantages and disadvantages of the occupation | 165 |
| CHAPTER X Doubtful Remedies |
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| Difference of opinion in regard to remedies possible | 167 |
| General principles to be applied | 168 |
| The golden rule | 169 |
| Capability and intelligence of employer | 170 |
| Receiving the employee into the family life of the employer | 170 |
| Importation of negroes from the South | 172 |
| Importation of Chinese | 176 |
| Granting of licenses | 177 |
| German service books | 178 |
| Convention of housekeepers | 179 |
| Abolishing the public school system | 179 |
| “Servant Reform Association” | 179 |
| Training schools for servants | 180 |
| Advantages of such schools | 180 |
| Practical difficulties in the way | 182 |
| Not in harmony with present conditions | 184 |
| Co-operative housekeeping | 186 |
| Advantages of the plan | 187 |
| Objections to it | 188 |
| Practical difficulties in carrying it out | 190 |
| Co-operative boarding | 191 |
| Objections to the plan | 192 |
| Mr. Bellamy’s plan | 192 |
| Reasons for considering these proposed measures impracticable | 193 |
| CHAPTER XI Possible Remedies—General Principles |
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| Remedies must take into account past and present conditions | 194 |
| Industrial tendencies | 194 |
| Concentration of capital and labor | 194 |
| Specialization of labor | 195 |
| Associations for mutual benefit | 195 |
| Specialization of education | 195 |
| Profit sharing | 196 |
| Industrial independence of women | 196 |
| Helping persons to help themselves | 196 |
| Publicity in business affairs | 197 |
| The question at issue | 198 |
| Impossibility of finding a panacea | 199 |
| General measures | 199 |
| Truer theoretical conception of place of household employments | 199 |
| A more just estimate of their practical importance | 200 |
| Removal of prejudice against housework | 201 |
| Correction of misconceptions in regard to remuneration for women’s work | 201 |
| Summary of general principles | 203 |
| CHAPTER XII Possible Remedies—Improvement in Social Condition |
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| Social disadvantages | 204 |
| Possibility of removing them | 204 |
| Provision for social enjoyment | 205 |
| Abolishing the word “servant” | 207 |
| Disuse of the Christian name in address | 209 |
| Regulation of use of the cap and apron | 209 |
| Abandoning of servility of manner | 210 |
| Principles involved in freeing domestic service from social objections | 211 |
| CHAPTER XIII Possible Remedies—Specialization of Household Employments |
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| Putting household employments on a business basis | 212 |
| Articles formerly made only in the household | 212 |
| Articles in a transitional state | 213 |
| Articles now usually made in the house | 213 |
| Removal of work from the household | 215 |
| This change in line with industrial development | 215 |
| Indications of its ultimate prevalence | 216 |
| The Woman’s Exchange | 217 |
| The opening up to women of a new occupation | 218 |
| Ultimate preparation of most articles of food outside of the individual home | 219 |
| Advantages of this plan | 219 |
| Objections raised to it | 221 |
| These objections not valid | 221 |
| Laundry work done out of the house | 222 |
| Advantages of the plan | 223 |
| Possibility of having work done by the hour, day, or piece | 223 |
| Improved method of purchasing household supplies | 225 |
| Operation of unconscious business co-operation | 226 |
| General advantages of specialization of household employments | 228 |
| Objections raised to the plan | 230 |
| These objections not valid | 231 |
| Illustrations of success of the plan | 233 |
| CHAPTER XIV Possible Remedies—Profit Sharing |
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| Industrial disadvantages of domestic service | 235 |
| Industrial difficulties in other occupations still unsettled | 236 |
| Possible relief through profit sharing | 236 |
| Definition of profit sharing | 236 |
| History of profit sharing | 237 |
| Advantages of profit sharing in other occupations | 237 |
| Lessons to be learned from profit sharing | 240 |
| Domestic service wealth consuming rather than wealth producing | 240 |
| The wage system not satisfactory in the occupation | 241 |
| Application of the principle of profit sharing to the household | 242 |
| Advantages of the plan in the household | 244 |
| Its advantages in hotels, restaurants, and railroad service | 244 |
| Substitution of profit sharing for fees | 244 |
| Objections to profit sharing in the household | 245 |
| These objections do not hold | 246 |
| Experiments in profit sharing in the household | 248 |
| CHAPTER XV Possible Remedies—Education in Household Affairs |
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| Lack of information one obstacle in the household | 251 |
| Difference between information and education | 251 |
| What is included in information | 251 |
| Difficulty of obtaining information in regard to the household | 252 |
| Advance in other occupations through publicity of all information gained | 252 |
| What is included in education | 252 |
| Information and education necessary in the household | 254 |
| Progress hindered through lack of these | 254 |
| Cause of inactivity in household affairs | 254 |
| Assumption that knowledge of the household comes by instinct | 254 |
| Assumption that household affairs concern only women | 256 |
| Belief that all women have genius for household affairs | 257 |
| Theory that household affairs are best learned at home | 258 |
| Tendencies in the opposite direction | 259 |
| Establishment of school of investigation | 259 |
| Necessity for investigation before progress can be made | 260 |
| CHAPTER XVI Conclusion |
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| Summary of points considered | 263 |
| Failure to recognize industrial character of domestic service | 264 |
| Conservatism of women | 264 |
| Summary of difficulties | 265 |
| Explanation of difficulties | 265 |
| Responsibility of all employers | 266 |
| Results to be expected from investigation | 266 |
| Removal of social stigma | 266 |
| Simplification of manner of life | 267 |
| Household employments on a business basis | 268 |
| Profit sharing | 268 |
| Investigation of household affairs | 269 |
| Readjustment of work of both men and women | 270 |
| Difficulty of dealing with women as an economic factor | 270 |
| Advantages of their working for remuneration | 272 |
| Division of labor in the household | 272 |
| Reform possible only through use of existing means | 273 |
| General conclusion | 274 |
| CHAPTER XVII Domestic Service in Europe |
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| Opinion held in America | 275 |
| Ideal service not found in Europe | 275 |
| Influences that affect the question | 276 |
| External conditions that affect the question | 277 |
| Architecture a factor in the problem | 277 |
| Difficulties of the European employer | 278 |
| Advantages of service in Europe | 280 |
| Baking and laundry done out of the house | 280 |
| Legal contracts in Germany | 281 |
| The German service book | 284 |
| Employment of men | 286 |
| Wages in domestic service in Europe | 288 |
| Supplementary fees and profits | 290 |
| Allowances | 292 |
| Insurance | 292 |
| Difficulty of determining exact wages | 293 |
| Character of the service | 294 |
| Other factors affecting the question | 295 |
| Social condition of the employee | 296 |
| In England | 297 |
| In France | 299 |
| In Italy | 299 |
| Benefactions for servants in Germany | 299 |
| Conclusion | 301 |
| Appendix I. Copy of schedules distributed | 305 |
| Appendix II. List of places from which replies to schedules were received | 314 |
| Appendix III. Circular sent out by the social science section of the Civic Club of Philadelphia | 315 |
| Bibliography | 317 |
| Index | 323 |