Etiquette

From a Man Who Has Been Ill and Convalescing at a Friend's House

Dear Martha:

I certainly hated taking that train this morning and realizing that the end had come to my peaceful days. You and John and the children, and your place, which is the essence of all that a "home" ought to be, have put me on my feet again. I thank you much—much more than I can say for the wonderful goodness of all of you.

Fred.

From a Woman Who Has Been Visiting a Very Old Friend

I loved my visit with you, dear Mary; it was more than good to be with you and have a chance for long talks at your fireside. Don't forget your promise to come here in May! I told Sam and Hettie you were coming, and now the whole town is ringing with the news, and every one is planning a party for you.

David sends "his best" to you and Charlie, and you know you always have the love of

Your devoted
Pat.

To an Acquaintance

After a visit to a formal acquaintance or when some one has shown you especial hospitality in a city where you are a stranger:

My dear Mrs. Duluth:

It was more than good of you to give my husband and me so much pleasure. We enjoyed, and appreciated, all your kindness to us more than we can say.

We hope that you and Mr. Duluth may be coming East before long and that we may then have the pleasure of seeing you at Strandholm.

In the meanwhile, thanking you for your generous hospitality, and with kindest regards to you both, in which my husband joins, believe me,

Very sincerely yours,
Katherine de Puyster Eminent.

An Engraved Card Of Thanks

An engraved card of thanks is proper only when sent by a public official to acknowledge the overwhelming number of congratulatory messages he must inevitably receive from strangers, when he has carried an election or otherwise been honored with the confidence of his State or country. A recent and excellent example follows:


Executive Mansion

My dear....

I warmly appreciate your kind message of congratulation which has given me a great deal of pleasure, and sincerely wish that it were possible for me to acknowledge it in a less formal manner.

Faithfully,

(signed by hand)

An engraved form of thanks for sympathy, also from one in public life, is presented in the following example:


Mr. John Smith

wishes to express his deep gratitude

and to thank you

for your kind expression of sympathy


But remember: an engraved card sent by a private individual to a personal friend, is not "stylish" or smart, but rude. (See also engraved acknowledgment of sympathy, pages 406-7.)


The Letter Of Introduction

A letter of business introduction can be much more freely given than a letter of social introduction. For the former it is necessary merely that the persons introduced have business interests in common—which are much more easily determined than social compatibility, which is the requisite necessary for the latter. It is, of course, proper to give your personal representative a letter of introduction to whomever you send him.

On the subject of letters of social introduction there is one chief rule:

Never ask for letters of introduction, and be very sparing in your offers to write or accept them.

Seemingly few persons realize that a letter of social introduction is actually a draft for payment on demand. The form might as well be: "The bearer of this has (because of it) the right to demand your interest, your time, your hospitality—liberally and at once, no matter what your inclination may be."

Therefore, it is far better to refuse in the beginning, than to hedge and end by committing the greater error of unwarrantedly inconveniencing a valued friend or acquaintance.

When you have a friend who is going to a city where you have other friends, and you believe that it will be a mutual pleasure for them to meet, a letter of introduction is proper and very easy to write, but sent to a casual acquaintance—no matter how attractive or distinguished the person to be introduced—it is a gross presumption.


The More Formal Note Of Introduction

Dear Mrs. Marks:

Julian Gibbs is going to Buffalo on January tenth to deliver a lecture on his Polar expedition, and I am sending him a card of introduction to you. He is very agreeable personally, and I think that perhaps you and Mr. Marks will enjoy meeting him as much as I know he would enjoy knowing you.

With kindest regards, in which Arthur joins,

Very sincerely,
Ethel Norman.

If Mr. Norman were introducing one man to another he would give his card to the former, inscribed as follows:


 Introducing Julian Gibbs



Mr. Arthur Lees Norman



Broadlawns 


Also Mr. Norman would send a private letter by mail, telling his friend that Mr. Gibbs is coming, as follows:

Dear Marks:

I am giving Julian Gibbs a card of introduction to you when he goes to Buffalo on the tenth to lecture. He is an entertaining and very decent fellow, and I think possibly Mrs. Marks would enjoy meeting him. If you can conveniently ask him to your house, I know he would appreciate it; if not, perhaps you will put him up for a day or two at a club.

Faithfully,
Arthur Norman.

Informal Letter Of Introduction

Dear Claire:

A very great friend of ours, James Dawson, is to be in Chicago for several weeks. Any kindness that you can show him will be greatly appreciated by

Yours as always,
Ethel Norman.

At the same time a second and private letter of information is written and sent by mail:

Dear Claire:

I wrote you a letter to-day introducing Jim Dawson. He used to be on the Yalvard football team, perhaps you remember. He is one of the best sort in the world and I know you will like him. I don't want to put you to any trouble, but do ask him to your house if you can. He plays a wonderful game of golf and a good game of bridge, but he is more a man's than a woman's type of man. Maybe if Tom likes him, he will put him up at a club as he is to be in Chicago for some weeks.

Affectionately always,
Ethel.

Another example:

Dear Caroline:

A very dear friend of mine, Mrs. Fred West, is going to be in New York this winter, while her daughter is at Barnard. I am asking her to take this letter to you as I want very much to have her meet you and have her daughter meet Pauline. Anything that you can do for them will be the same as for me!

Yours affectionately,
Sylvia Greatlake.

The private letter by mail to accompany the foregoing:

Dearest Caroline:

Mildred West, for whom I wrote to you this morning, is a very close friend of mine. She is going to New York with her only daughter—who, in spite of wanting a college education, is as pretty as a picture, with plenty of come-hither in the eye—so do not be afraid that the typical blue-stocking is to be thrust upon Pauline! The mother is an altogether lovely person and I know that you and she will speak the same language—if I didn't, I wouldn't give her a letter to you. Do go to see her as soon as you can; she will be stopping at the Fitz-Cherry and probably feeling rather lost at first. She wants to take an apartment for the winter and I told her I was sure you would know the best real estate and intelligence offices, etc., for her to go to.

I hope I am not putting you to any trouble about her, but she is really a darling and you will like her I know.

Devotedly yours,
Sylvia.

Directions for procedure upon being given (or receiving) a letter of introduction will be found on pages 16 and 17.


The Third Person

In other days when even verbal messages began with the "presenting of compliments," a social note, no matter what its length or purport, would have been considered rude, unless written in the third person. But as in a communication of any length the difficulty of this form is almost insurmountable (to say nothing of the pedantic effect of its accomplishment), it is no longer chosen—aside from the formal invitation, acceptance and regret—except for notes to stores or subordinates. For example:

Will B. Stern & Co. please send (and charge) to Mrs. John H. Smith, 2 Madison Avenue,

1 paper of needles No. 9
2 spools white sewing Cotton No. 70
1 yard of material (sample enclosed).

January 6.


To a servant:

Mrs. Eminent wishes Patrick to meet her at the station on Tuesday the eighth at 11.03. She also wishes him to have the shutters opened and the house aired on that day, and a fire lighted in the northwest room. No provisions will be necessary as Mrs. Eminent is returning to town on the 5.16.

Tuesday, March 1.


Letters in the third person are no longer signed unless the sender's signature is necessary for identification, or for some action on the part of the receiver, such as

Will Mr. Cash please give the bearer six yards of material to match the sample enclosed, and oblige,

Mrs. John H. Smith. [A]

[A] A note in 3rd person is the single occasion when a married woman signs "Mrs." before her name.


The Letter Of Recommendation

A letter of recommendation for membership to a club is addressed to the secretary and should be somewhat in this form:


To the Secretary of the Town Club.

My dear Mrs. Brown:

Mrs. Titherington Smith, whose name is posted for membership, is a very old and close friend of mine. She is the daughter of the late Rev. Samuel Eminent and is therefore a member in her own right, as well as by marriage, of representative New York families.

She is a person of much charm and distinction, and her many friends will agree with me, I am sure, in thinking that she would be a valuable addition to the club.

Very sincerely,
Ethel Norman.

Recommendation Of Employees

Although the written recommendation that is given to the employee carries very little weight, compared to the slip from the employment agencies where either "yes" or "no" has to be answered to a list of specific and important questions, one is nevertheless put in a trying position when reporting on an unsatisfactory servant.

Either a poor reference must be given—possibly preventing a servant from earning her living—or one has to write what is not true. Consequently it has become the custom to say what one truthfully can of good, and leave out the qualifications that are bad (except in the case of a careless nurse, where evasion would border on the criminal).

That solves the poor recommendation problem pretty well; but unless one is very careful this consideration for the "poor" one, is paid for by the "good." In writing for a very worthy servant therefore, it is of the utmost importance in fairness to her (or him) to put in every merit that you can think of, remembering that omission implies demerit in each trait of character not mentioned. All good references should include honesty, sobriety, capability, and a reason, other than their unsatisfactoriness, for their leaving. The recommendation for a nurse can not be too conscientiously written.

A lady does not begin a recommendation: "To whom it may concern," nor "This is to certify," although housekeepers and head servants writing recommendations use both of these forms, and "third person" letters, are frequently written by secretaries.

A lady in giving a good reference should write:

Two Hundred Park Square.

Selma Johnson has lived with me for two years as cook.

I have found her honest, sober, industrious, neat in her person as well as her work, of amiable disposition and a very good cook.

She is leaving to my great regret because I am closing my house for the winter.

Selma is an excellent servant in every way and I shall be glad to answer personally any inquiries about her.

Josephine Smith.

(Mrs. Titherington Smith)
October, 1921.


The form of all recommendations is the same:

...................... has lived with me ........ months/years as .......................
I have found him/her ....................... He/She is leaving because .......................

(Any special remark of added recommendation or showing interest)

...........................
(Mrs. .................)

Date.


Letters Of Congratulation


Letter Of Congratulation On Engagement

Dear Mary:

While we are not altogether surprized, we are both delighted to hear the good news. Jim's family and ours are very close, as you know, and we have always been especially devoted to Jim. He is one of the finest—and now luckiest, of young men, and we send you both every good wish for all possible happiness.

Affectionately,
Ethel Norman.


Just a line, dear Jim, to tell you how glad we all are to hear of your happiness. Mary is everything that is lovely and, of course, from our point of view, we don't think her exactly unfortunate either! Every good wish that imagination can think of goes to you from your old friends.

Ethel and Arthur Norman.


I can't tell you, dearest Mary, of all the wishes I send for your happiness. Give Jim my love and tell him how lucky I think he is, and how much I hope all good fortune will come to you both.

Lovingly,
Aunt Kate.


Congratulation On Some Especial Success

My dear Mrs. Brown:

We have just heard of the honors that your son has won. How proud you must be of him! We are both so glad for him and for you. Please congratulate him for us, and believe me,

Very sincerely,
Ethel Norman.


Or:

Dear Mrs. Brown:

We are so glad to hear the good news of David's success; it was a very splendid accomplishment and we are all so proud of him and of you. Please give him our love and congratulations, and with full measure of both to you,

Affectionately,
Martha Kindhart.


Congratulating A Friend Appointed To High Office

Dear John:

We are overjoyed at the good news! For once the reward has fallen where it is deserved. Certainly no one is better fitted than yourself for a diplomat's life, and we know you will fill the position to the honor of your country. Please give my love to Alice, and with renewed congratulations to you from us both.

Yours always,
Ethel Norman.


Another example:

Dear Michael:

We all rejoice with you in the confirmation of your appointment. The State needs just such men as you—if we had more of your sort the ordinary citizen would have less to worry about. Our best congratulations!

John Kindhart.


The Letter Of Condolence

Intimate letters of condolence are like love letters, in that they are too sacred to follow a set form. One rule, and one only, should guide you in writing such letters. Say what you truly feel. Say that and nothing else. Sit down at your desk, let your thoughts dwell on the person you are writing to.

Don't dwell on the details of illness or the manner of death; don't quote endlessly from the poets and Scriptures. Remember that eyes filmed with tears and an aching heart can not follow rhetorical lengths of writing. The more nearly a note can express a hand-clasp, a thought of sympathy, above all, a genuine love or appreciation of the one who has gone, the greater comfort it brings.

Write as simply as possible and let your heart speak as truly and as briefly as you can. Forget, if you can, that you are using written words, think merely how you feel—then put your feelings on paper—that is all.

Supposing it is a young mother who has died. You think how young and sweet she was—and of her little children, and, literally, your heart aches for them and her husband and her own family. Into your thoughts must come some expression of what she was, and what their loss must be!

Or maybe it is the death of a man who has left a place in the whole community that will be difficult, if not impossible, to fill, and you think of all he stood for that was fine and helpful to others, and how much and sorely he will be missed. Or suppose that you are a returned soldier, and it is a pal who has died. All you can think of is "Poor old Steve—what a peach he was! I don't think anything will ever be the same again without him." Say just that! Ask if there is anything you can do at any time to be of service to his people. There is nothing more to be said. A line, into which you have unconsciously put a little of the genuine feeling that you had for Steve, is worth pages of eloquence.

A letter of condolence may be abrupt, badly constructed, ungrammatical—never mind. Grace of expression counts for nothing; sincerity alone is of value. It is the expression, however clumsily put, of a personal something which was loved, and will ever be missed, that alone brings solace to those who are left. Your message may speak merely of a small incident—something so trifling that in the seriousness of the present, seems not worth recording; but your letter and that of many others, each bringing a single sprig, may plant a whole memory-garden in the hearts of the bereaved.


Examples Of Notes And Telegrams

As has been said above, a letter of condolence must above everything express a genuine sentiment. The few examples are inserted merely as suggestive guides for those at a loss to construct a short but appropriate note or telegram.


Conventional Note to an Acquaintance

I know how little the words of an outsider mean to you just now—but I must tell you how deeply I sympathize with you in your great loss.



Note or Telegram to a Friend

All my sympathy and all my thoughts are with you in your great sorrow. If I can be of any service to you, you know how grateful I shall be.



Telegram to a Very Near Relative or Friend

Words are so empty! If only I knew how to fill them with love and send them to you.


Or:

If love and thoughts could only help you, Margaret dear, you should have all the strength of both that I can give.



Letter Where Death Was Release

The letter to one whose loss is "for the best" is difficult in that you want to express sympathy but can not feel sad that one who has long suffered has found release. The expression of sympathy in this case should not be for the present death, but for the illness, or whatever it was that fell long ago. The grief for a paralysed mother is for the stroke which cut her down many years before, and your sympathy, though you may not have realized it, is for that. You might write:

Your sorrow during all these years—and now—is in my heart; and all my thoughts and sympathy are with you.




HOW TO ADDRESS IMPORTANT PERSONAGES

  If you are
speaking, you say:
Envelope addressed: Formal
beginning
of a letter:
Informal
beginning:
Formal
close:
Informal
close:
Correct titles in
introduction:
The President Mr. President
And occasionally
throughout a
conversation, Sir.
The President of the United States
or merely
The President,
Washington, D.C.
(There is only one "President")
Sir: My dear Mr. President: I have the honor to remain,
Most respectfully yours,
or
I have the honor to remain, sir,
Your most obedient servant.
I have the honor to remain,
Yours faithfully,
or
I am, dear Mr. President,
Yours faithfully.
The President.
The
Vice-President
Mr. Vice-President
and then,
Sir.
The Vice-President,
Washington, D.C.
Sir: My dear Mr. Vice President: Same as for President. Believe me,
Yours faithfully.
The Vice-President.
Justice of Supreme
Court
Mr. Justice The Hon. William H. Taft,
Chief Justice of the Supreme Court,
Washington, D.C.
Sir: Dear Mr. Justice Taft: Believe me,
Yours very truly,
or
I have the honor to remain,
Yours very truly.
Believe me,
Yours faithfully.
The Chief Justice
or,
if an Associate Justice,
Mr. Justice Holmes.
Member of the
President's
Cabinet
Mr. Secretary The Secretary of Commerce,
Washington, D.C.
or:
The Hon. Herbert Hoover,
Secretary of Commerce,
Washington, D.C.
Dear Sir:
or
Sir:
My dear Mr. Secretary: Same as above. Same as above. The Secretary of
Commerce.
United States
(or State)
Senator
Senator Lodge Senator Henry Cabot Lodge,
Washington, D.C.
or a private letter:
Senator Henry Cabot Lodge,
(His house address)
Dear Sir:
or
Sir:
Dear Senator Lodge: Same as above. Same as above. Senator Lodge.
On very formal
and unusual occasions,
Senator Lodge of
Massachusetts.
Member of
Congress
(or Legislature)
Mr. Bell
or, you may say
Congressman
The Hon. H.C. Bell, Jr.,
House of Representatives,
Washington, D.C.
or: State Assembly,
Albany,
New York.
Dear Sir:
or
Sir:
Dear Mr. Bell:
or
Dear Congressman:
Believe me,
Yours very truly.
Yours faithfully. Mr. Bell.
Governor Governor Miller
(The Governor is
not called
Excellency when
spoken to and
very rarely when
he is announced.
But letters are
addressed and begun
with this title
of courtesy.)
His Excellency, The Governor,
Albany,
New York.
Your
Excellency:
Dear Governor Miller: I have the honor to remain,
Yours faithfully.
Believe me,
Yours faithfully.
The Governor
(in his own state)
or, (out of it,)
The Governor of Michigan.
Mayor Mr. Mayor His Honor the Mayor,
City Hall,
Chicago.
Dear Sir:
or
Sir:
Dear Mayor Rolph: Believe me,
Very truly yours.
Yours faithfully. Mayor Rolph.
Cardinal Your Eminence His Eminence
John Cardinal Gibbons,
Baltimore,
Md.
Your
Eminence:
Your Eminence: I have the honor to remain,
Your Eminence's
humble servant.
Your Eminence's humble servant. His Eminence.
Roman Catholic
Archbishop
(There is no
Protestant
Archbishop in
the United
States)
Your Grace The Most Reverend
Michael Corrigan,
Archbishop of New York.
Most
Reverend
and
dear Sir:
Most Reverend
and Dear Sir:
I have the honor to remain,
Your humble servant,
Same as formal close. The Most Reverend
The Archbishop.
Bishop
(Whether
Roman Catholic
or Protestant.)
Bishop Manning To the Right Reverend
William T. Manning,
Bishop of New York.
Most
Reverend
and
dear Sir:
My Dear Bishop
Manning:
I have the honor to remain,
Your obedient servant,
or,
to remain,
Respectfully yours,
Faithfully yours. Bishop Manning.
Priest Father
or
Father Duffy
The Rev. Michael Duffy. Reverend
and
dear Sir:
Dear Father Duffy: I beg to remain,
Yours faithfully,
Faithfully yours. Father Duffy.
Protestant
Clergyman
Mr. Saintly
(If he is D.D. or
LL.D., you call him
Dr. Saintly.)
The Rev. Geo. Saintly.
(If you do not know his
first name, write
The Rev. ... Saintly.
rather than
the Rev. Mr. Saintly)
Sir:
or
My dear Sir:
Dear Dr. Saintly:
(or Dear Mr. Saintly
if he is not a D.D.)
Same as above, Faithfully yours,
or
Sincerely yours,
Dr. (or Mr.) Saintly
Rabbi Rabbi Wise
(If he is D.D. or
LL.D., he is called
Dr. Wise)
Dr. Stephen Wise,
or Rabbi Stephen Wise,
or Rev. Stephen Wise.
Dear Sir: Dear Dr. Wise: I beg to remain,
Yours sincerely,
Yours sincerely, Rabbi Wise.
Ambassador Your Excellency
or
Mr. Ambassador
His Excellency
The American Ambassador,[B]
American Embassy,
London.
Your
Excellency:
Dear Mr. Ambassador: I have the honor to remain,
Yours faithfully,
or,
Yours very truly,
or,
Yours respectfully.
or very formally:
I have the honor to remain, sir,
your obedient servant.
Yours faithfully, The American Ambassador.
Minister
Plenipotentiary
In English he is
usually called "Mr.
Prince," though it
is not incorrect to
call him "Mr.
Minister." The title
"Excellency" is also
occasionally used in
courtesy, though it
does not belong to
him. In French he is
always called
Monsieur le
Ministre
The Hon. J.D. Prince,
American Legation,
Copenhagen,
or (more courteously)
His Excellency,
The American Minister,
Copenhagen,
Denmark
Sir:
is correct but,
Your
Excellency:
is sometimes
used in
courtesy.
Dear Mr. Minister:
or
Dear Mr. Prince:
Same as above. Yours faithfully, Mr. Prince, the
American Minister,
or merely,
The American Minister
as everyone is supposed
to know his name
or find it out.
Consul Mr. Smith If he has held office as
assemblyman or commissioner,
so that he has the
right to the title of
"Honorable" is addressed:
The Hon. John Smith,
otherwise:
John Smith, Esq.,
American Consul,
Rue Quelque Chose,
Paris.
Sir:
or
My dear Sir:
Dear Mr. Smith: I beg to remain,
Yours very truly.
Faithfully, Mr. Smith

[B] Although our Ambassadors and Ministers represent the United States of America, it is customary both in Europe and Asia to omit the words United States and write to and speak of the American Embassy and Legation. In addressing a letter to one of our representatives in countries of the Western Hemisphere, "The United States of America" is always specified by way of courtesy to the Americans of South America.



Foreign persons of title are not included in the foregoing diagram because an American (unless in the Diplomatic Service) would be unlikely to address any but personal friends, to whom he would write as to any others. An envelope would be addressed in the language of the person written to: "His Grace, the Duke of Overthere (or merely The Duke of Overthere), Hyde Park, London"; "Mme. la Princess d'Acacia, Ave. du Bois, Paris"; "Il Principe di Capri, Cusano sul Seveso"; "Lady Alwin, Cragmere, Scotland," etc. The letter would begin, Dear Duke of Overthere (or Dear Duke), Dear Princess, Dear Countess Aix, Dear Lady Alwin, Dear Sir Hubert, etc., and close, "Sincerely," "Faithfully," or "Affectionately," as the case might be.

Should an American have occasion to write to Royalty he would begin: "Madam" (or Sir), and end: "I have the honor to remain, madam (or Sir), your most obedient." ("Your most obedient servant" is a signature reserved usually for our own President—or Vice-President.)






CHAPTER XXVIII

LONGER LETTERS


The art of general letter-writing in the present day is shrinking until the letter threatens to become a telegram, a telephone message, a post-card. Since the events of the day are transmitted in newspapers with far greater accuracy, detail, and dispatch than they could be by the single effort of even Voltaire himself, the circulation of general news, which formed the chief reason for letters of the stage-coach and sailing-vessel days, has no part in the correspondence of to-day.

Taking the contents of an average mail bag as sorted in a United States post-office, about fifty per cent. is probably advertisement or appeal, forty per cent. business, and scarcely ten per cent. personal letters and invitations. Of course, love letters are probably as numerous as need be, though the long distance telephone must have lowered the average of these, too. Young girls write to each other, no doubt, much as they did in olden times, and letters between young girls and young men flourish to-day like unpulled weeds in a garden where weeds were formerly never allowed to grow.

It is the letter from the friend in this city to the friend in that, or from the traveling relative to the relative at home, that is gradually dwindling. As for the letter which younger relatives dutifully used to write—it has gone already with old-fashioned grace of speech and deportment.

Still, people do write letters in this day and there are some who possess the divinely flexible gift for a fresh turn of phrase, for delightful keenness of observation. It may be, too, that in other days the average writing was no better than the average of to-day. It is naturally the letters of those who had unusual gifts which have been preserved all these years, for the failures of a generation are made to die with it, and only its successes survive.

The difference though, between letter-writers of the past and of the present, is that in other days they all tried to write, and to express themselves the very best they knew how—to-day people don't care a bit whether they write well or ill. Mental effort is one thing that the younger generation of the "smart world" seems to consider it unreasonable to ask—and just as it is the fashion to let their spines droop until they suggest nothing so much as Tenniel's drawing in Alice in Wonderland of the caterpillar sitting on the toad-stool—so do they let their mental faculties relax, slump and atrophy.

To such as these, to whom effort is an insurmountable task, it might be just as well to say frankly: If you have a mind that is entirely bromidic, if you are lacking in humor, all power of observation, and facility for expression, you had best join the ever-growing class of people who frankly confess, "I can't write letters to save my life!" and confine your literary efforts to picture post-cards with the engaging captions "X is my room," or "Beautiful weather, wish you were here."

It is not at all certain that your friends and family would not rather have frequent post-cards than occasional letters all too obviously displaying the meagerness of their messages in halting orthography.