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Six Sigma
Purpose Of Six-sigma
Example(Accounting System)
A manager has commissioned a team to reduce the number of mistakes in the reports generated by all company accounting departments. The manager decides to experiment with both new software and a changed policy to make supervisors directly responsible for mistakes in expense reports entered into the system. It is believed that the team has sufficient resources to check carefully 500 reports generated over two weeks in one “guinea pig” divisional accounting department where the new software and policies will be tested.