Strategies For Success

Strategies for Success:

There are four factors that, if present, greatly increase the probability of a successful outsourcing engagement:

1. The right supplier

2. A comprehensive, fair contract

3. Clearly defined and attainable SOWs and SLAs

4. A mutual commitment to success

While all of these are important, without the right supplier, outsourcing will fail. Selecting the correct supplier is the single, most important CSF in an outsourcing engagement.

Supplier Selection Process Map