Total Quality Management (Tqm)

How Compensation Supports The New Model

2 min read
Introduction: The compensation system should have full employee participation. The company must provide and encourage training to help employees master these tasks. Compensation should be customer driven. Most quality experts would agree with Dr. Michael Beer, a Harvard professor of business administration, who wrote in Harvard Business Review:Pay's function is to create equity and fairness. it should attract people to an organization and keep them there. Pay should not be an active ingredient in promoting teamwork and motivating performance.” Key principles of quality management: